Privacy Policy
Last updated: May 2026
At TrigDrive, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at trigdrive.autos/ or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact information — your name, email address, and phone number when you submit an enquiry or contact form.
- Vehicle information — details about your car when you use our Sell My Car service, including make, model, year, mileage, condition, and photos.
- Communication records — messages you send us via our contact forms or WhatsApp.
We also automatically collect certain technical information when you visit our website, including your IP address, browser type, and pages visited, through standard web server logs and cookies.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support
- Process your car sale submission and arrange inspections
- Send you updates related to your enquiry or listing
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. How We Store Your Information
Your information is stored securely on our website servers and email systems. We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Car submission data is retained for up to 12 months after a transaction is completed.
4. Cookies
Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies as described here.
5. Third-Party Services
Our website may contain links to third-party websites including WhatsApp and social media platforms. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent to data processing at any time
To exercise any of these rights, please contact us at info@trigdrive.autos.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
TrigDrive
Email: info@trigdrive.autos
Location: Accra, Ghana